O2’s AI Granny Daisy Takes On Scam Callers
Learn how O2’s AI Granny, Daisy, keeps scammers distracted with real-time conversations, protecting vulnerable UK citizens from fraud.
Introduction of Daisy: The Scam Call Disruptor
A UK mobile provider has unveiled a new AI solution to fight back against scam calls. Daisy, the virtual AI “granny,” is designed to engage scammers in long conversations, wasting their time and limiting their ability to cause harm.
How Daisy Uses AI to Distract Scammers
Using advanced artificial intelligence, Daisy can transcribe and analyze conversations in real time, responding to scammers with conversations about harmless topics like knitting, family stories, or her cat. This distracts the scammers and keeps them on the line much longer than they’d prefer, reducing the chances of them targeting real victims.
The Reporting System: Blocking Fraudulent Numbers
O2 has also launched an initiative encouraging users to report scam calls and messages by texting 7726. This enables fraudulent numbers to be blocked and strengthens the overall defense against scams.
Protecting the Public from Growing Fraud Risks
With fraud affecting one in five Britons weekly and nearly 70% of the population worried about falling victim, O2’s innovative AI solution provides a novel way to protect users and keep scam callers at bay.
